Outline a two-step decision-making model suitable for resolving conflicts with friends, including one example.

Outline a two-step decision-making model suitable for resolving conflicts with friends, including one example.

• A. Define issue and options; weigh consequences and choose; example: discuss with friend and select a peaceful solution.
• B. Engage in a lengthy argument until one person capitulates.
• C. Ignore the issue and pretend nothing happened.
• D. Let a teacher decide the outcome.

Answer: (A)